Payment

   Payment for goods is carried out depending on the format of cooperation and the terms of the agreement.

  • For public procurement and tender procedures, payment is made on the basis of a concluded contract in accordance with the customer’s requirements.

  • For direct contracts with educational institutions, organizations, and establishments, payment terms are agreed individually and specified in the contract or invoice.

  • Payment terms for individual orders are agreed separately after order confirmation.

   We comply with the current legislation of Ukraine and operate strictly within the legal framework.

Delivery

   Delivery of goods is carried out across the territory of Ukraine depending on the selected cooperation format and the technical capabilities of the customer.

  • Within tenders and procurement procedures, delivery is carried out in accordance with the conditions specified in the tender documentation (including delivery costs being included in the product price or covered by the supplier).

  • For direct contracts, delivery terms and costs are agreed individually.

  • For individual orders, delivery is generally carried out by shipping services according to the carrier’s tariffs.

   If necessary, direct delivery by our own transport is possible (depending on the region and order volume), with handover of goods directly to the customer’s representatives and completion of accompanying documentation.

Receipt and Inspection of Goods

   Upon receipt of the order, we recommend checking:

  • completeness;

  • integrity of packaging;

  • absence of mechanical damage;

  • compliance of accompanying documents.

   In case of discrepancies or damage, issues are resolved at the place of receipt in accordance with applicable legislation and contract terms.

Additional Information

   Delivery times depend on the customer’s location, shipment volume, and the selected delivery method, and are agreed individually.